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Learning Program · Level 3

Leveling Up
with AI

This program is for people who are already comfortable using AI for basic tasks and want to use it for more complex work, build useful tools and systems, or introduce AI more thoughtfully across a small organization.

Begin with the shared foundation, then choose the pathway that fits what you want to do. Courses can also be taken individually where appropriate.

Start here

Shared foundation

These courses help learners move from occasional AI use to more organized, purposeful and repeatable work.

3.1

Moving from Tasks to Workflows

Identify worthwhile uses for AI and turn a complex or recurring activity into a structured process with clear stages, inputs, decisions, review points and outputs.

3.2

Organizing Your AI Work

Use projects, files, reference material, saved instructions, templates and other features to manage work that continues across conversations and over time.

3.3

Choosing Your AI Toolkit

Compare tools, account types, features, integrations and subscriptions to create a practical setup without paying for unnecessary or duplicated capabilities.

Suggested sequence: 3.1 → 3.2 → 3.3

Individual courses can still be taken separately when appropriate.

Pathway A

Building for Yourself

For individuals, job seekers, career changers, solo entrepreneurs, creators, volunteers and hobbyists who want to develop practical AI capabilities or build something useful.

A1

Building Your Own AI Assistant

Create a focused assistant with clear instructions, appropriate reference knowledge, defined boundaries and a useful recurring purpose.

A2

Improving and Testing Your Assistant

Test an assistant in realistic situations, diagnose inconsistent results, refine its instructions and decide when human intervention is needed.

Assistant sequence: A1 → A2

A3

Automating Everyday Work

Connect AI with familiar tools such as forms, email, calendars, documents and spreadsheets to reduce repetitive personal or professional work.

A3 can be taken separately or added to the builder sequence.

A4

Building an App or Site with AI

Plan and create a small website, app, tracker, guide, portfolio or interactive resource without needing to begin as a programmer.

A5

Testing, Maintaining and Moving What You Build

Understand an AI-built product well enough to test it, change it, preserve the important files, manage its costs and move it to another service if necessary.

Builder sequence: A4 → A5

A6

Running a One-Person Operation with AI

Create a manageable system for planning, research, communication, content, client work, administration and follow-up as a solo entrepreneur, independent professional or creator.

Possible routes

  • Build stronger professional skills: 3.1 → 3.2 → A1 → A2
  • Prepare for employment or career change: 3.1 → 3.2 → selected courses based on the kind of work sought
  • Run a solo business or creative practice: 3.1 → 3.2 → 3.3 → A6
  • Build tools and interactive products: 3.2 → A1 → A2 → A4 → A5
  • Automate recurring work: 3.1 → 3.2 → A3

For job seekers and career changers, exercises and projects can be oriented toward workplace applications and produce tangible evidence of capability for a portfolio, résumé or interview.

Pathway B

Building AI Capacity in a Small Organization

For small businesses, nonprofits, community organizations and teams whose primary work is not technology.

The focus is ordinary organizational work—not software development or large-enterprise transformation.

B1

Finding the Right Opportunities for AI

Examine the organization’s real work and identify where AI could create meaningful value, where the likely benefit is marginal and where it should not be introduced.

B2

Redesigning a Workflow with AI

Map an existing process and decide what AI can support, what people must continue to decide and how work and information should move between them.

Planning sequence: B1 → B2

B3

Creating Reusable Team Workflows

Turn useful individual experiments into shared templates, instructions, resources and processes that different employees can use consistently.

B4

Building Assistants for the Organization

Create focused assistants for recurring needs such as internal information, customer enquiries, onboarding, reporting or administrative support.

B5

Automating Work Across Business Tools

Connect AI with forms, email, calendars, documents, spreadsheets, websites and other operational systems while maintaining appropriate human oversight.

Implementation sequence: B3 → B4 and/or B5

B6

Building a Small Organizational Tool

Use AI to create a focused internal or customer-facing app, site, dashboard, tracker, form or interactive resource around a defined organizational need.

B7

Choosing and Managing Business AI Tools

Evaluate consumer, business and enterprise offerings and decide which accounts, permissions, data controls, integrations and administrative features the organization actually needs.

B8

Managing AI Use Across a Team

Address uneven skills, changing roles, informal experimentation, workload effects, staff concerns and responsibility for reviewing AI-assisted work.

B9

Creating Practical AI Guidance

Develop clear organizational rules, approved-use examples, prohibited uses, review requirements, responsibility assignments and escalation processes.

Management sequence: B7 → B8 → B9

Possible routes

  • Explore whether AI belongs in the organization: B1 → B2 → B7
  • Standardize AI use already happening: B1 → B3 → B8
  • Build an organizational assistant: B1 → B2 → B4
  • Automate an operational process: B1 → B2 → B5
  • Build a particular organizational tool: B1 → B2 → B6
  • Develop organizational oversight: B7 → B8 → B9

Courses can be offered individually or combined into a pathway.

Content, examples and exercises can be adapted for different occupations, communities and organizational needs. Detailed course structures will be developed and shared according to the needs of each group.

Discuss a course or pathway